FAQ's

We will be dispatching Sandstone and remaining French Blue pre-orders between 10th - 16th July.

Yes, we have a big restock currently in production and expected to arrive early - mid July. Preorders are now open.

Some products and colours are part of our core collection and will be restocked, though production can take time and higher-demand items may sometimes be prioritised. We are a small boutique business doing our best to meet our customer demand, but at this stage in our growth journey we are only able to keep up with doing about 4-6 production cycles per year.

Please make sure you’re subscribed to our mailing list to ensure you don’t miss any announcements regarding our product launches, restocks or new pre-order releases.

Occasionally some colours / products are discontinued however, and won't be returning.

We won’t be restocking our Sheet Sets, as we’ve introduced our new Bed Sheet Bundles - a more flexible way to experience Salt Living bedding. Each bundle allows you to mix and match your preferred colours and sizes, giving you the freedom to design your perfect combination.

We generally receive about 4 - 6 containers per year, trying our best to maintain good stock levels. If something is sold out, but we have more coming on our next container, then we will list it as Pre-Order. You will be able to place your order as normal, your credit card is charged in full and your order is dispatched to you from our Coolangatta warehouse once stock has arrived. We keep you updated via email on expected delivery times. We highly recommend pre-ordering, instead of waiting until it comes back in stock, because some colours or sizes have actually PRE-sold out in the past. So we want to give you your best chance of getting what you want.

To secure your desired item, we highly recommend pre-ordering, because some colours or sizes have actually been known to PRE-sell out before even becoming available online to the public. So we want to give you your best chance of getting what you're waiting for. Pre orders also take priority, so our preorder customers may receive their orders up to a week earlier than it's available online.

Pre orders need to be paid in full upon checkout.

Yes of course, please email or call our friendly customer support team if you wish to edit or cancel your order.

Your pre-order will generally be shipped within 1 -2 days of stock arrival.

Each Salt Living piece is made from scratch in small, considered production runs. Once we place an order, European flax fibres are sourced and shipped to our partnering mill before weaving begins. Our fabric is then yarn-dyed, custom woven to our specifications, cut, sewn, washed, finished and shipped to Australia. This process takes time, but it ensures we maintain full control over quality while avoiding overproduction and waste.

Many choose Salt Living linen for our premium quality and finish. Our linen is approximately 185gsm GSM (meaning grams per square metre), a measure of fabric weight and overall quality. Our French flax linen is yarn-dyed (not garment dyed) prior to weaving, for richer, longer-lasting colour, for depth and authenticity you can see and feel. Crafted from certified European flax grown in France and woven to a premium weight, Salt Living bedding is designed to soften beautifully over time while holding its quality for years to come.

Linen is naturally breathable, hypoallergenic, moisture-wicking and easy to care for, making it a timeless and practical choice for bedding.

Linen is naturally breathable, hypoallergenic and moisture-wicking. It regulates temperature beautifully — cool and airy through warmer months, yet softly insulating and cosy when the weather turns — its versatility offers year-round comfort in any Australian home.

Beyond performance, linen carries an effortless aesthetic. Its gentle drape, subtle tactile texture and relaxed finish create a bed that feels inviting rather than overly styled ~ refined, yet never trying too hard. Yarn-dyed for depth of colour and with our signature woven stripes, each piece holds a quiet richness that speaks to nature, craftsmanship and effortless style.

At Salt Living, we choose linen because it reflects our values: natural fibres, enduring quality, and timeless style made to be lived in daily. It softens with every wash, grows more beautiful with age, and becomes part of the rituals that shape slow mornings and restful nights.

Salt Living is proudly Australian owned and operated. Our warehouse is based in Kirra, on the Southern Gold Coast, Queensland, Australia.

Our Salt Living product collections are designed by Salt Living founder, Jacinta Bishop in close collaboration with our production house partners in Northern China.

Our linen is woven from flax that is grown in France and certified by the European Flax Standard.

Our Northern China production partners then dye the yarn, weave the fabric, cut and sew our pieces, pre washing then individually packaging into linen drawstring pouches, before it is shipped across the seas to where it all began- Coolangatta, Queensland.

All orders are dispatched from our Coolangatta warehouse.

Unlike other fabrics such as cotton, linen is not measured by thread count, but rather by GSM (grams per square metre), rating the heaviness and in turn the density of the fabric. To compare, denim has a GSM of about 400, while lightweight cotton has a GSM of around 100-130. Our Salt Living 100% French Flax linen is woven to be between 170 - 190 GSM, depending on the particular product. This density gives our linen a luxurious strength, while still feeling light enough to provide excellent breathability in warmer weather

Our Salt Living 100% French Flax linen is woven to be between 170 - 190 GSM, (usually 185gms) depending on the particular product. This density gives our linen a luxurious strength, while still feeling light enough to provide excellent breathability in warmer weather. GSM is grams per square meter, this indicates the weight and density of the linen fabric. A higher GSM generally indicates a heavier and more substantial fabric.

Yes. Our linen uses European Flax® certified fibre, which guarantees traceability, environmentally responsible cultivation, and compliance with international labour standards. Our finished textiles are also OEKO-TEX® Standard 100 certified, meaning every component has been tested and verified free from harmful substances - safe for your home, your skin, and your sleep.

Our Salt Living 100% French linen bedding has been environmentally and ethically certified by the European Flax Standard, Oeko-Tex and WRAP (Worldwide Responsible Accredited Production.)

Many of you would already know and love linen for its timeless style, breathability and hypoallergenic qualities. Linen is a naturally breathable fabric that can absorb moisture without trapping bacteria. It is easy to care for, being machine washable and moth resistant.

Salt linen is between 170 - 190 gms, this density gives our linen a luxurious strength, while still feeling light enough to provide excellent breathability in warmer weather.

Aside from its luxurious feel, linen is an environmentally conscious fabric choice for many reasons. When untreated, linen is 100% biodegradable; although, you won’t need to get rid of your bed linen any time soon, because linen is naturally incredibly durable, making it an excellent long-term investment.

Linen is made from flax, a bast fibre. Bast fibres derive from the inner fibrous layer of plants, and are seen as sustainable primarily because their cultivation requires little irrigation or treatment in comparison to other fabrics, and impact on soils is low. Flax can actually be grown on arid terrain that cannot support the production of other crops.

Linen is made from flax fibre, which is slower to grow and more complex to process than cotton. The highest-quality flax is grown in Western Europe without irrigation and with minimal chemical inputs, making it both more sustainable and more limited in supply. Linen fibres are stronger and require more labour to spin and weave, but the result is a fabric that lasts longer, breathes better, and softens beautifully over time. Many customers find that investing in linen means replacing bedding less often and enjoying greater comfort year-round.

Yarn-dyed linen means the threads are dyed before the fabric is woven. This allows colour to run through the entire yarn, creating depth, subtle tonal variation and a finish that develops beautifully over time. Many linens are dyed after weaving, which is faster and cheaper but often results in flatter colour and less character. Yarn dyeing is slower, but it’s one of the reasons Salt Living linen feels richer and more enduring.

'Quilt' has different meanings globally so this can be confusing. Here at Salt Living:

Our Reversible Quilts - Are a light weight Quilt that can sit on top of your bed and can be used as a lightweight blanket in warm climates, or as an extra layer in cool climates. Just like a coverlet.

• Our quilts feature 100% linen on the top and bottom layer with a breathable, soft 150gsm microfiber fill. These 3 layers have been stitched together in a diamond quilted patturn.
• Reversible with detailed edging for versatile styling. 
• Your new quilt will come packaged in a linen drawstring bag for extra safekeeping. 

Our Duvet Cover Sets - Are a cover/slip that goes over your insert (a duvet/doona) which is not included.

• The Duvet Set includes:1 x Linen Duvet Cover and 2* x Standard Linen Pillow Cases. (*Single / King Single Set's only have 1 Pillowcase included.)
• Packaged in a linen drawstring bag for convenient safekeeping.
• Design Details: Invisible button closure along bottom edge. 

Our newer quilts and shams, (like French Blue Thin Stripe and Sandstone) feature French Flax linen on the top and bottom layer with a lightweight and breathable 150gsm bamboo fill.

Our older style Quilts feature the same 100% French Flax linen on the top and bottom layer with a lightweight and breathable 150gsm microfiber fill.

Yes, each Duvet Set comes with:

• 1 x Duvet Cover and
• 2 x pillowcases (unless you're buying a size Single or King Single, which come with 1 x individual pillowcase)

A Quilted Sham is a decorative pillow covering.

Our shams features sophisticated striped edging, a quilted front side, linen backing and a deep centred envelope opening.

Available in Standard (48x73 cm) King and European (65 x 65 cm) pillowcase size and 80gm fill that makes our shams soft but lofty in appearance on your bed.

Filled with 80GSM microfibre fill.

A valance, or a bed skirt, is a sheet like product that drapes over your bed base, not only hiding it but also providing flowy linen as a beautiful, decorative finishing touch to your room. Our valance only come in white at this stage but we aim to design more options in future.

Our Duvet Covers come with a button closure. They also feature ties at each internal corner so, if your duvet/doona insert has loop holes on each corner, you can fasten the Duvet Cover securely for added comfort and convenience.

Yes! Our Duvet Covers come with a button closure. They also feature ties at each internal corner so, if your duvet/doona insert has loop holes on each corner, you can fasten the Duvet Cover securely for added comfort and convenience.

Absolutely! Our reversible Quilts are generous in size to allow a little overhang. Please refer to the measurements in the size guide to assist you in making your choice.

If you're still unsure, email us at shop@saltliving.com.au.

Yes, our regular fitted sheets are very generous at 40cm deep, however we do offer an 'Extra Deep' fitted sheet which is 50cm deep.

Please view our size guide here. https://www.saltliving.com.au/pages/size-guide

We recommend measuring your mattress depth to determine how far our quilts and duvets will overhang.

Absolutely. We do a 50 x 90cm king size option on all pillowcases and shams.

You asked, we listened.~ Due to customer feedback we have started using vivid white yarn instead of off-white natural yarn to weave our fabric. Our most recent batch of stock (and all production moving forward) is made using this new brightened white yarn and therefore has slight colour variation to all our previous batches of fabric.

If you are purchasing products to match any previously purchased products, please be aware they may not match perfectly.

Please reach out to us if you have any concerns with your order and we'll do our best to guide you.

You asked, we listened.
Due to customer feedback we have started using vivid white yarn instead of off-white natural yarn to weave our fabric. Our most recent batch of stock was made using this new brightened white and therefore has slight colour variation to all our previous batches of product.

If you are purchasing products to match any previously purchased products, please be aware they may not match perfectly.

Please reach out to us if you have any concerns with your order and we'll do our best to guide you. .

Our website photos were taken with lots of natural lighting through the windows, and can look brighter than real life, so please check our swatch images for a more true colour representation.

Depending on the colour temperature of the bulbs used in your home, our product colouring can look slightly different in different environments. (For example our blues may look more grey, or our whites warmer and creamier under a warm light bulb or lamp) We recommend ordering a swatch first to check how the colour looks in your particular space.

We want you to be 100% satisfied, so if you decide the colours aren't quite working for your space, pease don't hesitate to get in touch with us at shop@saltliving.com.au.

Off-white sale items may be returned for store credit or exchange only provided they are unused, unwashed, and returned in their original packaging.

Please keep in mind that off-white items are from a previous production batch and may not be an exact tonal match to newer pieces within our collection. Returns based solely on differences in white tone between Off-White and current stock will be processed in accordance with our standard sale policy (store credit or exchange only).

Machine wash on a delicate cycle with soft detergents and similar colours in cool or warm water, before line drying in shade. Do not tumble dry. Do not bleach, soak, use fabric softeners or other harsh chemicals. Do not leave in the sun for extended periods. Your linen will soften over time, retaining their relaxed, indulgent texture.

Yes absolutely. Machine wash gently with soft detergents and similar colours in cool or warm water, before line drying in shade. Avoid prolonged direct sunlight. Avoid hot water. Do not tumble dry. Do not bleach, soak, use fabric softeners or other harsh chemicals. Your linen will soften over time, retaining their relaxed, indulgent texture.

Most of our customers don't worry about ironing their linen, they simply embrace the natural crinkles and textural quality that linen has. However, a percentage of our customers do love to iron their linen and we love that for them! We suggest a linen setting, or a cool - warm heat but never a high setting.

We recommend line drying in shade however, if you must tumble dry, please use a low - med setting but never a high heat.

Machine wash gently with soft detergents and similar colours in cool or warm water, before line drying in shade. Avoid prolonged direct sunlight. Avoid hot water. Do not tumble dry. Do not bleach, soak, use fabric softeners or other harsh chemicals. Your linen will soften over time, retaining their relaxed, indulgent texture.

If you absolutely must tumble dry, please use a low - med setting but never a high heat. If you wish to iron please do so on a low - med setting. 

No, we do not recommend using any fabric softener type products, nor soaking, bleaching or vanish type products- as these contain chemicals which are likely to damage the integrity of the fibres, therefore weakening them. Your linen won't last as long if washing with these products.

We recommend washing your quilt in cool water prior to any use. The usual cause of pilling is shortening of the fibres in the fill caused by hot water or too much abrasion. This results in fibres escaping through the weave of the linen. If this happens, you could try to remove it with a pilling comb and keep washing in cold water on a delicate cycle in a large enough machine to minimise abrasion.

Following the care instructions of washing in a cool, delicate cycle is very important for maintaining the quality and integrity of the product.

No - we are purely an online business. If you wish to see or feel our linen in person you're welcome to order a free linen swatch. We also offer easy returns and exchanges if you're not 100% in love with your purchase.

Yes Afterpay is available for all regular orders. However, Afterpay is not available for Pre-orders sorry. If you're not seeing Afterpay show up in your checkout, ensure you're not signed into Shop pay or continue as Guest.

Store credit can't be used as a payment method on draft orders, edited orders, pre-orders or B2B orders.

Only the full store credit amount can be applied as a payment method. Customers can't select a partial amount of their store credit to pay for an order.

Store credit is only valid for 12 months from date of issue

If during business hours contact us ASAP on 0435 849 128. If outside business hours, please email us at shop@saltliving.com.au.

Please call or email us at shop@saltliving.com.au to see if it's possible. If your order has already been dispatched from our warehouse, then it will be too late.

Yes absolutely, we can take orders over the phone if that is your preference. Please keep in mind we run on a small team of staff so may not be available constantly, but please leave a voicemail for us to return your call. If you require any assistance in placing your order online, please don’t hesitate to call us during business hours on 0435849128 or email us anytime at shop@saltliving.com.au.

We offer Free Delivery on orders over $350 AUD

Australian Orders under $350: $15 AUD

Australian Orders Express Shipping: $20 AUD

New Zealand orders under $350 NZD: $25 NZD

New Zealand orders over $350 NZD: Free

Outside Australia and New Zealand: Contact us

We are looking into offering shipping protection in the future. However, if there is ever any issue with our shipping or delivery please reach out to us asap and we will assist sorting it out for you.

Coolangatta, QLD, Australia.

No problem :)

We have an Express shipping option at checkout for an extra cost of $20.

Or you're welcome to either

• Call us ASAP on 0435 849 128 or
• Email us ASAP at shop@saltliving.com.au advising you need your order shipped via Express Post.
• Be sure to provide your Full Name and Order #.

We can't guarantee anything, but we can give you an estimate on timing and we can do our best to help you.

Orders are dispatched from our Coolangatta warehouse in Southern Gold Coast. Orders are dispatched within 24 hours, excluding weekends and public holidays which would be shipped next business day. Please note during our Black Friday sale, dispatch may take an additional 7-10 business days.

Metro addresses usually arrive within 2 - 4 business days.

Rural addresses may take up to 4 - 8 business days.

International may take up to 10+ days

We’re delighted to now ship to the United States; please note that any applicable duties, taxes or tariffs are the responsibility of the customer and will be added in at checkout.

We also recommend reviewing our size guide carefully, as mattress, pillow and duvet sizing can vary between countries, and if you’re unsure about anything at all, our friendly customer care team is always happy to help.

We’re delighted to now ship to select countries. Please note that any applicable duties, taxes or tariffs are the responsibility of the customer upon arrival at customs (except US). We also recommend reviewing our size guide carefully, as mattress, pillow and duvet sizing can vary between countries, and if you’re unsure about anything at all, our friendly customer care team is always happy to help.

We ship to the US and New Zealand.

Please lodge your returns via our returns portal

Once we receive the stock back, we will examine to ensure it's returned in good condition. If so, we will then dispatch your exchanged product or process your refund.

No problem, we want you to be satisfied with your Salt Living purchase. Provided the linen is still in its original condition e.g unused, unwashed, in original packaging with swing tag attached, we will happily provide an exchange. Visit out Returns Portal to initiate your return.

Please contact us immediately through our Returns Portal if your order is incorrect and we will rectify for you asap.

Our loyalty program has been designed to offer one gift card/code per order. You will not be able to redeem 2 codes at once.

Once your order has been dispatched your points will be added to your account. If they're not visible by the time your receive your order, email us at shop@saltliving.com.au.

Our Salt Club is free to sign up, so join the Salt Club today and start earning points towards a better night's sleep tomorrow.

If you’ve already shopped with us this year and you join the Salt Club today: Good News! Your points have been lovingly accruing behind the scenes and will be waiting for you to claim as soon as you create your account!